In the app
Open the BARE WELLNESS app, go to Profile, then Settings, scroll to the bottom and tap Delete account. The app asks you to confirm twice. The deletion happens immediately and cannot be undone.
By email
If you no longer have the app, email admin@barewellness.ae from the address on your account with the subject “Delete my account”. We confirm the request with you and complete it within 30 days.
What is deleted
- your name, email address and phone number;
- your profile, including date of birth, emergency contact and any medical notes;
- your sign-in methods and the device tokens used for notifications;
- your marketing preference;
- any classes still booked, which are cancelled and the credits released.
Once deleted, the account cannot be used to sign in. You are welcome to create a new account later, but nothing from the old one carries over.
What is kept
Some records must stay for legal reasons. They are kept without your name or contact details attached:
- Tax and payment records: 7 years, as required by UAE tax law.
- Attendance and waiver records: 5 years after your final class, for evidentiary purposes.
Unused class credits and membership time are forfeited on deletion; refunds are governed by our Terms.
Questions
Anything else about your data is covered in our Privacy Policy, or email admin@barewellness.ae.