Terms of Service

These Terms of Service (the “Terms”) govern your use of the BARE WELLNESS booking platform and your attendance at the studio. By creating an account, purchasing a membership or package, or attending a class, you agree to be bound by these Terms.

“We”, “us”, “our”, and “BARE WELLNESS” refer to BARE WELLNESS Yoga Club LLC, a company registered in the United Arab Emirates with its studio on Saadiyat Island, Abu Dhabi.

• You must be at least 18 years old to hold an account.
• You agree to provide accurate information and keep your contact details up to date.
• You are responsible for keeping access to your sign-in email secure. Magic-link authentication uses your email address as the credential.
• You must accept the current liability waiver before your first class booking.

BARE WELLNESS offers tiered memberships (e.g. Founder Essential, Founder Plus, Founder Unlimited). Each tier has its own price, class allowance, class-type inclusions, peak/off-peak rules, booking-window length, freeze allowance, and minimum commitment, as displayed at the time of purchase.

• Recurring billing: memberships renew automatically on the same calendar day each month (or year) until cancelled.
• Minimum commitment: founding-rate tiers carry a three-month minimum. You may cancel auto-renewal at any time, but payments already made within the commitment period are non-refundable.
• Cancellation: cancel your membership in your account area. Cancellation stops future renewals at the end of the current billing period; access continues until then.
• Freeze: you may request a freeze of your membership, up to the number of days per year specified by your tier, by writing to hello@barewellness.ae; our team applies the freeze to your account.
• Price changes: founding-rate prices are locked for as long as your membership remains continuously active without lapse. We may change prices for new sign-ups or after a lapse with reasonable notice.

• Class packages contain a fixed number of credits and expire after the validity window shown at the time of purchase. Expired credits do not roll over and are not refundable.
• Intro offers are limited to one per customer and only available to first-time members.
• Drop-ins must be paid at the studio at the time of class.

• Booking window: members can book within the window their tier permits (typically 7–14 days ahead). Package and drop-in holders can book within the standard window.
• On-time cancellation: if you cancel at least the tier’s late-cancel window (typically 6 hours) before class start, your membership use is freed up or your package credit is refunded.
• Late cancellation: within the late-cancel window, the class is forfeited; package credits are not refunded and a fee may be applied.
• No-show: failure to attend a confirmed booking without cancellation incurs the no-show fee specified by your tier, and may affect your future booking privileges.
• Waitlist: joining a waitlist does not guarantee a spot. If we promote you off the waitlist into a confirmed booking, standard cancellation rules apply from that moment.
• Cancellation by us: we may cancel a class due to instructor unavailability or operational reasons. In that case, your membership use is reinstated or your credit is refunded; we are not liable for incidental costs.

We aim to maintain a calm, respectful environment. We may refuse entry or terminate your account, without refund, for behaviour that includes:

• attending under the influence of alcohol or recreational drugs;
• harassment, discrimination, or abuse directed at staff, instructors, or other members;
• repeated no-shows, fraud, or chargeback abuse;
• attempting to access spaces, classes, or member-only features you have not purchased.

You acknowledge that yoga, Pilates, barre, and related fitness activities involve physical risk. You agree to the terms of our liability waiver, which forms part of these Terms. You confirm you are physically able to safely participate and that you will inform the instructor of any condition that may affect your participation.

• All prices are displayed in UAE Dirhams (AED).
• Prices are inclusive of UAE Value Added Tax (VAT) where applicable; VAT is calculated by Stripe Tax at checkout.
• Payment is processed by Stripe. We do not store full card details.
• For failed renewal payments, Stripe will retry automatically. After repeated failures, your membership status will become past-due and eventually canceled.

• Membership renewal payments within the minimum commitment period are non-refundable.
• Packages are non-refundable once purchased, except where required by UAE consumer protection law.
• Refund requests for exceptional circumstances may be considered at our sole discretion; email hello@barewellness.ae.

We may suspend or terminate your account for breach of these Terms, chargeback fraud, abusive behaviour, or other lawful reasons. You may close your account at any time by emailing hello@barewellness.ae; outstanding obligations (e.g. minimum-commitment balances) remain payable.

The BARE WELLNESS brand, name, logos, content, and software are owned by BARE WELLNESS Yoga Club LLC or its licensors. You may not copy or redistribute studio content (including class videos, images, or instructor materials) without our written permission.

To the maximum extent permitted by UAE law, BARE WELLNESS will not be liable for indirect, incidental, or consequential losses arising from your use of our services. Nothing in these Terms limits liability for gross negligence, fraud, or other liability that cannot be excluded by law.

These Terms are governed by the laws of the United Arab Emirates and the Emirate of Abu Dhabi. Any dispute shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi, unless otherwise required by mandatory consumer protection law.

We may update these Terms from time to time. Where the changes are material, we will notify active members by email at least 14 days before the new Terms take effect. Continued use of the service after the effective date constitutes acceptance.

BARE WELLNESS Yoga Club LLC
Saadiyat Island, Abu Dhabi, United Arab Emirates
hello@barewellness.ae